Contacts | WIC WorldCom International Communications

You are currently viewing the Terms and Conditions of use for WIC Worldcom products and services offered by WIC Worldcom Ltd which operates legally under the following registration details:

WIC Worldcom brand brought to you by:
WIC WorldCom International Communications LTD
103 High Street, Waltham Cross, Hertfordshire,
EN8 7 AN, United Kingdom

Company Registered in England and Wales: Registration Number: 7186423
VAT Registration number: 177858739
Tel: 443307772744
E-mail: info@wicworldcom.com

You are currently using www.wicworldcom.com. If you continue the use of this website, or download and use any WIC Worldcom product or service, you thereof agree to comply with and be bound by the terms and conditions for use presented in this web page, which together with our privacy policy govern the communication and issues between WIC Worldcom and the relationship with you in relation to www.wicworldcom.com, as well as WIC Worldcom products and services.

The use of the term "WIC Worldcom", "us" or "we" refers to WIC Worldcom products and services, and can be mentioned in any of the three forms presented above.

The user of WIC Worldcom services or products in referred to as “you” or the “the user”

(ADD Address and Contacts).

Main provisions

1.Every WIC Worldcom user is subject to the terms and conditions of this page and should be bound by these regulations when using the WIC Worldcom products and services.

1.1 All the content of the pages of the website and any WIC Worldcom product/service is intended for your general information and use only. WIC Worldcom reserves the right to change any of this information at any time without any prior notice to the user. They are subject to change without notice. Every account registered with WIC Worldcom is bound by these terms and conditions.

1.2 Any account registered within WIC Worldcom has an undefined duration period. It won’t be suspended in case of inactivity with any duration. It is your sole responsibility to delete your account in case you are not intending to use any of

2. WIC Worldcom does not bear responsibility or liability for the accuracy, timeliness, performance, completeness or suitability of the information and materials presented in WIC Worldcom products or website. WIC Worldcom does not bear any liability for any errors or inaccuracies present in any of these resources and you acknowledge this when you continue using WIC Worldcom.

3. The user’s use of any information or materials on WIC Worldcom resources is entirely at your own risk, for which WIC Worldcom bears no liability. The correspondence of these services to your requirements

4. WIC Worldcom materials include resources including but not limited to the design, layout, look, appearance graphics and code. The use, copying or reproduction of these is prohibited other than in accordance with the copyright notice or prior written agreement obtained by WIC Worldcom.

5. All trademarks reproduced in WIC Worldcom website and products which are not the property of, or licensed to the operator, are acknowledged on the website.

6. Beware of unauthorized use of WIC Worldcom website, products and services as they are subject to claim for damages /criminal offense cases.

7. WIC Worldcom website may contain links to other web resources. Note that these resources aren’t controlled by WIC Worldcom and you should consult their own privacy policies for additional data. The WIC Worldcom Privacy Policy applies solely to personal information that is acquired while using WIC Worldcom services and products, so b careful when you enter any personal information online. WIC Worldcom accepts no responsibility or liability for these other websites.

B. Privacy regulations

1. We respect your rights in accordance with the legislation. During your use of WIC Worldcom webiste, products and services we reserve the right to collect and use personal data by the user.

2. You can get to know the types of data gathered and its use scenarios from the Privacy Policy found on this website.

3. We do not disclose your data to third parties with the exception of cases indicated by legal authorities, legislation or offence.

C. WIC Worldcom Services

1. WIC Worldcom provides its customers with services exclusively for the private and non-commercial use of consumers.

2. The Service includes free and charged calls. The calls within the WIC Worldcom application are free for both parties if they both use WIC Worldcom application. Otherwise, the calls will be billed according to the fixed prices for that specific location.

3. WIC Worldcom informs you that because of the nature of the Service, breakdowns and interruptions can occur. WIC Worldcom is in no way liable or responsible for these interruptions, but we will take all the necessary measurements to prevent such issues and remove them in minimal time if cases occur.

4. For considerations of security and our users’ personal safety WIC Worldcom reserves the right to block personal calls to individual numbers, groups of numbers or certain countries either permanently or temporarily. The customer is solely responsible for taking the necessary precautions against improper use within his own area of responsibility and has no legal right to require WIC Worldcom to take any such precautions against any improper use for which it is not responsible.

D. Framework Agreement and individual use

1. Downloading WIC Worldcom applications or using this website, or any of the WIC Worldcom services or products, you are becoming a user of WIC Worldcom services.

2. The use of WIC Worldcom application can come free or charged. If you are using WIC Worldcom application to call individuals who do not use WIC Worldcom app, you will be billed in accordance with the list of charges applicable to the respective destination and which is listed on the website. The charges incurred in this manner shall then be deducted from the amount of credit purchased.

3. Please note that the current legislation requires that WIC Worldcom records the customer's name, address and password irrespective of whether this information is required for charging purposes. You thereof agree to provide truthful information and to update it if necessary.

4. Note that you are not permitted to disclose your access details to third parties. You should keep your password and account details safe to avoid stealing or any other method for third parties to get your information. In case of such instances WIC Worldcom bears no responsibility for any damage to the user.

E. Calls and Charges

1. WIC Worldcom undertakes to carry out calls to the public telephone network in all the locations where a direct or an indirect connection exists with the telephone network to which the required call is to be made.

2. WIC Worldcom bears the responsibility to route calls to standard international networks. Note however, that WIC Worldcom bears no guarantee as to the routing to a particular network, as the responsibility of WIC Worldcom is limited to attempting to make connections for outward calls to the target network.

3. WIC Worldcom ensures that the final contract on the routing of each individual call shall only be performed when the connection has been successfully made by WIC Worldcom . The individual contract for the call shall end as soon as the call, for whatever reason, is ended.

4. Based on the location of the call, you will be charged per minute according to the rates that are present on the WIC Worldcom application at that specific time.

5. Connection fee; WIC Worldcom may apply a connection fee on all successful calls. The "Call History" page would show the call rate/minute and the full amount that includes the connection fee.

6. For paid calls you will need to have enough credit on your balance. The charge, or price, for each destination is listed on WIC Worldcom's website. By making a call you declare that you agree with the charge, or price, listed in the WIC Worldcom Application.

7. Unless otherwise indicated, the prices for paid calls are always based as a charge per minute and are calculated on a minute by minute basis. Therefore, avoid unauthorized use by third parties as WIC Worldcom is in no way responsible for any unauthorized use that appears from giving access to the application to third parties.

8. All charges shall be deducted from the existing credit balance and the usage data shall be stored.

9. You can access stored data on your calling activity and durations from your Call History.

F. The Credit

1. Purchasing WIC Worldcom credit entitles you to the use of paid services at the prices shown on the list of prices applicable at the time. This credit becomes valid once the equivalent value has been paid or transferred by the customer.

2. Once you purchase WIC Worldcom credit and make your first minute of call, there is no more possibility of it being reclaimed by the customer. In cases of cashback claims WIC Worldcom will process these as offence cases.

G. SOFTWARE LICENSE AGREEMENT

1. WIC Worldcom hereby grants to User a non-exclusive, limited license to use the Software as set forth in this Agreement.

2. The user shall not modify, copy, duplicate, reproduce, license or sublicense the Software, or transfer or convey the Software or any right in the Software to third parties without the prior written consent of WIC Worldcom .

3. WIC Worldcom hereby represents and warrants to the User that WIC Worldcom is the owner of the Software and is the only authorized body to grant rights of use to the user or any third party.

4. Limitation of Liability. WIC Worldcom therefore announces that it shall not be responsible for, and shall not pay, any amount of incidental, consequential or other indirect damages, regardless of whether WIC Worldcom was advised of the possibility of such losses in advance.

5. The following actions are prohibited without the prior written consent obtained from WIC Worldcom modify or adapt the Software or merge it into another program,copy the Software except to make archival or backup copies, place the Software onto a server so that it is accessible via a public network such as the Internet, or reverse engineer, disassemble, decompile or make any attempt to discover the source code of the Software, sublicense, rent, lease or lend any portion of the Software.

6. Note that neither this Agreement nor any interest in this Agreement may be assigned by User without the prior written approval of WIC Worldcom.

7. Final Agreement. This Agreement terminates and supersedes all prior understandings or agreements on the subject matter hereof.

8. WIC Worldcom reserves the right to modify this Agreement at any time without prior notice at its own discretion.

9. If any term of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then this Agreement, including all of the remaining terms, will remain in full force and effect as if such invalid or unenforceable term had never been included.

10.WIC Worldcom notifies that headings used in this Agreement are provided for convenience only and shall not be used to construe meaning or intent.

H. Obligations of the Customer

1. The customer is obliged to use the Service and the WIC Worldcom Software only for lawful purposes. WIC Worldcom shall be entitled to impose an immediate block to the use of services by the user if any unlawful use of the services is noticed.

2. If an unauthorized use of his WIC Worldcom Software is suspected, the customer is advised to inform WIC Worldcom immediately by contacting www.wicworldcom.com. If his suspicions continue, the customer shall be obliged to implement such a block.

3. NOTE: The user shall not be permitted to make any improper use of VOIP services or any way that could adversely affect the WIC Worldcom network or other customers, or the access to or the use of the WIC Worldcom network.

4. Improper use shall include in particular the use of WIC Worldcom Service for the user’s own commercial benefits or in a manner allowing third parties chargeable access to or the use of the Service or the ability to benefit from commercial offers (resale), without obtaining the prior written consent of WIC Worldcom.

5. In cases of unauthorized use, WIC Worldcom shall be entitled to charge the customer for the costs and/or to terminate the present contract with immediate effect or limit the user’s access to certain features/functionality of the application.

6. The user is obliged not to use any equipment /applications that could lead to changes in the physical or logical structure of WIC Worldcom systems and/or the networks that these use.

7. The customer undertakes to notify WIC Worldcom of any change of his connection details, including his connection numbers, and also of any changes in his personal details (name, address).

8. For best service initiatives the user agrees to download and install all updates made available by WIC Worldcom . If the user fails to do this, WIC Worldcom shall be entitled to block the Service if the safety, the functioning or the calculation features of the services could be compromised without the installation of the update in question.

I. Allowed Changes

1.WIC Worldcom reserves the right to change the access data, the WIC Worldcom Software whenever this is necessary for operational reasons and where it is reasonable for the customer.

J. Termination of the Service

1. The duration of the contract is from the moment you start using WIC Worldcom and it lasts without restrictions unless the user decides to terminate the agreement.

2. Additionally, WIC Worldcom shall be entitled in particular to notify the customer of an extraordinary termination of the present contract if a chargeback is received on the customer payments.

3. Regardless of the grounds for the termination of the present contract, the customer shall remain liable for all charges, costs and interest that he has incurred as a result of his use of the Service.

K. Warranty

1.WIC Worldcom 's guarantee in respect of its products and services is limited to material and legal defects and to the willful concealment of such material and legal defects.

2. WIC Worldcom guarantees the best availability of the service possible given the nature of the service and, in the event of breakdowns, that these will be rectified as quickly as possible.

L. Improper use of the Services

1. WIC Worldcom reserves the right a) in response to an order from a regulatory authority to suspend the Service with immediate effect; b) to suspend the Service temporarily for reasons of repair or maintenance or other such work to the installations relating to the delivery of the Service being carried out to ensure the effective or the improved operation of the Service. WIC Worldcom undertakes to make every effort to remedy any disruptions to the service or to take steps to ensure that these are remedied.

2. Where necessary, WIC Worldcom may take, process and use personal and call data that may be necessary in order to detect and remedy any deterioration of performance or any other improper use of the telecommunication services.

M. Telephone secrecy and data protection

1. WIC Worldcom guarantees telephone secrecy and data. A summary of the protection that is afforded is given below:

2. WIC Worldcom may record, process and use the customer's personal data as necessary in order to enter into or to modify a contract for the delivery of telecommunication services including the design of these with the customer (personal data). Personal data may also be processed and used by WIC Worldcom where this is necessary for the purposes of contacting the customer, for publicity and for internal market research purposes and also for the required design of the telecommunications services by WIC Worldcom if the customer has given his agreement. Call data, and in particular the number of the caller and the called party, personal passwords, WIC Worldcom Software, location passwords for mobile connections, the start and finish of calls together with any other services required may be recorded, processed and used by WIC Worldcom within the framework of current legislation. WIC Worldcom may store and transmit call data to the extent that this may be necessary for WIC Worldcom calculations with other companies or telecommunication network operators.

N. Applicable law, place of jurisdiction

1. In the event of one or more of the terms of the present conditions being or becoming invalid, the validity of the remaining terms shall not be affected. The invalid term is to be rephrased in such a way that the original purpose, provided that this is lawful, is still achieved. If this is not possible, the invalid term is to be replaced by another term that comes as close as possible to the original intention of the contract.

2. The law to be applied shall be that of the United Kingdom. The place of jurisdiction shall be the customer's domicile.

O. Refund Policy

1. For WIC Worldcom credit refund requests please contact info@wicworldcom.com

2. No refunds shall be given for WIC Worldcom credit acquired through promotional amounts given by WIC Worldcom, or credit added by WIC Worldcom administrators.

4.Refunds shall be paid to the person who initially purchased the credit either through the original payment method used or any other suitable method.

5.Repetitive refund requests from the same user would be refused.

6.WIC Worldcom reserves the right to change the refund policy without any prior notice.

P. Fair Use Policy

A) Summary

1. It is important to WIC Worldcom that all eligible WIC Worldcom customers are able to access our Services. All promotions which are advertised by WIC Worldcomas subject to the Fair Use Policy (Fair Use Promotions").

2. We reserve the right to vary the terms of the Fair Use Policy from time to time.

3. Participation in a Fair Use Promotion is excessive or unreasonable, as defined below

B) Excessive Use

In the case of Fair Use Promotions, what is excessive use will either be advertised by WIC Worldcom at the time of the relevant promotion or included in this Fair Use Policy prior to the commencement of the relevant promotion.

C) Unreasonable Use

1. It is unreasonable use of WIC Worldcom Services where your use of WIC Worldcom Services is reasonably considered by WIC Worldcom to be fraudulent or to adversely affect the WIC Worldcom Network or other WIC Worldcom customers' use of or access to a WIC Worldcom Service or the WIC Worldcom Network.

2. It is unreasonable use of a Fair Use Promotion where your participation in a Fair Use Promotion is reasonably considered by WIC Worldcom to be fraudulent or to adversely affect the WIC Worldcom network or another WIC Worldcom customer's use of or access to a WIC Worldcom service or the WIC Worldcom network.

3. Among other things, "fraudulent use" includes resupplying a WIC Worldcom Service without WIC Worldcom consent so that someone else may access or use WIC Worldcom or take advantage of a Fair Use Promotion.

Q. Our rights

1. WIC Worldcom may change the calling prices at any time and without prior notice by publishing the new prices on WIC Worldcom app and online.

2. WIC Worldcom reserves the right to change this Agreement at any time by publishing the revised Agreement on the WIC Worldcom Website.

3. The original English version of the Terms may have been translated into other languages. In the event of inconsistency or discrepancy between the English version and any other language version, the English language version shall prevail.

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